Proaxxs, inc.
Proaxxs, inc. is a US Based Company which has been in the web hosting business since 1999. as an extension of our 20+ year old consumer electronics business, which catered mostly to local customers/businesses and professionals. We actually started out as resellers way back in 1999, offering services online and started handling our own servers in 2001, and shortly after started offering dedicated services to our clients, so we understand the needs of most clients, and what is expected. We are a smaller web hosting solutions provider that we feel is just the right size to offer quality personal service to our clients. This way, we can offer you the incredible technical support we have offered over the years.
We focus mainly on premium Linux and cPanel hosting solutions at affordable prices, and use the best World Class Networks . We believe you will be pleasantly surprised at the level and quickness of our support. Our top priority is to offer our customers premium web solutions, top-notch support with fast resolution, all at the best possible price! This is our full-time business and is very important to us. We think you'll be impressed at the amount of hard work we put into this company, and guarantee we won't let you down.
We have a plan for just about anyone, including shared & reseller hosting, VPS & dedicated services, server admin work, plus semi-dedicated teams. And our services are guaranteed! You can go for bargain basement hosting, if you wish. They do serve a purpose in this industry too. It all comes down to what type of hosting you're looking for.
Advantages
Helpful Customer Support 1 vote
Proactive Server Management 1
Disadvantages
Proaxxs, inc reviews
Submitted by Fritz Muller on Wed, 2012-02-22 14:05.
It happened so that I needed to find someone to manage my VPS (scripts, web applications and other stuff - no web sites). I had had several chats with freelancers (perhaps they were former web hosting companies’ employees). But was scared of opportunity they disappear one day. So I decided to hire company not freelancer. Then I asked guys here at WHT to help me in finding good place to order such a service. Someone recommended to use proaxxs server management service and I decided to give them a try because of the reasonable pricing and because they are company, which can give me some guarantees.
I must say that they have exceeded my expectations. They respond very quickly. And they have been doing whatever I need and whenever I need that on my server. That is enough to send them request and get fast response and get the task done.
The things I like about them are:
- they keep an eye on my server all the time (most likely 24/7). Because when I see an issue - I report to them and they reply that they are already working on that !!!! So they knew about that early then me. Sometimes they report that issue was fixed, in spit of that fact that I were not aware of that or even not noticed that. So they are proactive in this matter.
- they know how to use your server and get the best performance from it. When I “tried” to manage my VPS myself I saw some parts of my web applications working slowly. They make everything working a bit faster!
I do not have any web hosting related services from them - only management. And I’m pleased to get such care. I can imagine which level of service getting their clients which have web hosting and management from them.
I am fully-satisfied and highly recommend them for server management.
Submitted by Nick Jeremy on Tue, 2011-12-27 08:38.
Hello!
I’m not traditional or original client of Proaxxs.net because they do not provide me web hosting services for me. They manage my server.
First impression. At the very beginning I doubt if that is possible at all to get server managed so cheap. Response time was offered as a tad high for me. But that was the only solution I could afford.
Response time. When it comes to practice they response time has been ~10 minutes (Still have no idea why they offer ~60 mins). So that was unexpected
Resolution time. In my situation that took them no more then 1.5 hour. Pretty good I think for such kind of issues I had.
And every request is being served in polite way.
I recommend their managed service. You will be patient and happy whatever happens to your server.
I received report of a security issue that needed to be fixed ASAP. One of my friends recommended me a good managed service called Proaxxs and I signed up with them, gave all my info, added 3 tickets within 30 minutes and within 5 minutes of two of the tickets the issues were already fixed including the security issue. The last issue is installing some software and checking server performance, firewall, hardening etc so I expect that to take longer than 10 minutes.
Their team are patient and explained me everything I needed to know.
Pricing is so cheap, and I can also express the point that their work is based on quality.
These guys also provide 24x7x365 (5 minute interval) Server Monitoring with reboot, 3rd Party Software Installation, Server Backup Restoration.
Their administrators always do their best to solve any problem before it seriously affects operation of the server.
In conclusion, I can say that I am pleased to find them and will contunie using their services.